If you are unable to reach your insurance agent or company, most policies require you to have your home secured against vandalism and looting. Some policies allow advanced funds for your family to find lodging. If possible, do not disturb or remove any items before the insurance adjuster arrives.
You need to keep receipts for all expenditures.
If you are a tenant, contact the resident manager, the owner or the owner's insurance agent. It is the owner's responsibility to prevent further loss to the site.
Ensure personal belongings are secure either within the building or by moving them to another location.
Renters should contact their personal insurance agent to report the loss. The property owner's insurance, in most cases, will not cover the loss of personal belongings.