Water Utilities

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Pay Your Water Bill Online

The City of Irving’s Utility Payment website accepts Discover, MasterCard and VISA debit / credit cards, as well as e-Checks. Your account number and the service address for the account are required for online one-time and recurring utility bill payments. Pay Your Water Bill Online

  1. Twice a Week Watering in Effect

    As part of the City’s ongoing water conservation plan, efficient, twice-a-week irrigation measures are now in effect. Read On...
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  1. Fiscal Year 2019 Daily Water Usage

    Water Utilities Addresses High Bills

    Resident satisfaction is top of mind for the City of Irving Water Utilities Department. Recently, Irving residents may have noticed an increase in their water bill. This is due to the effects of a hot and dry summer that extended through September. Read on...
  2. The word &#34grease&#34 written in congealed grease in a fry pan.

    Recycle Your Holiday Cooking Oil, Grease

    Irving Water Utilities is hosting the 2019 Holiday Grease Roundup for residents to recycle home cooking oils and greases, helping protect home pipes and sewer lines. Read on...
  3. Hand holding hose with shut-off nozzle in use.

    Cooler Temperatures Call for Less Irrigation

    Residents may now water lawns between 10 a.m. and 6 p.m. on assigned watering days. Each year, time-of-day watering restrictions are scheduled to ease between Nov. 1 and April 1. Read on...
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December 2019

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  1. Sat Jan. 4

  2. Wed Jan. 15 - Fri Jan. 17

  3. Wed Feb. 19 - Fri Feb. 21

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The Water Utilities Department is responsible for ensuring that Irving residents have access to safe and clean drinking water at a reasonable volume and cost. The department is charged with safely collecting and disposing of sewage water.

Other duties include constructing and maintaining city water lines, sewage lines, water pumps and associated facilities.

Department Divisions

The Water Utilities Department works to manage water resources in the region and educate the community regarding water conservation and use. It is comprised of nine divisions:

  • Administration
  • Lake Chapman Water Supply
  • Environmental Compliance
  • Water Pumping
  • Water Distribution
  • Wastewater Collection
  • Water Purchases / Treatment
  • Wastewater Treatment
  • Non‐Operational

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Designation

The State of Texas has designated Irving as a Superior Public Water System, the highest rating given by the state.

Mission

The mission of the Water Utilities Department is to deliver exceptional services in the distribution of high quality drinking water and the safe disposal of sewage while protecting the health and environment of our residents, businesses and visitors.